TX3 Keypad latency issue as well as random character display?

These are power , environmental and ground issues:

  • Ensure proper –steady voltage fed to the Voice Entry panel;
  • Ensure that the ribbon cable is not pinched;
  • Turn off the panel>disconnect ribbon cable>wait for at least 5 minutes>connect the ribbon cable back >turn power back on; and
  • If the unit is outside, then ensure that the unit is properly shielded from the elements, a separate heater feed is installed within the unit’s housing and that no water can enter the unit;

If the above is complete and keypads Latency persists then change out the keypad.


Was this answer helpful to you?


Yes (0)    No (0)

Thank you! We will use your feedback to improve our frequently asked questions.
Thank you! We will use your feedback to improve our frequently asked questions.

Please contact Technical Support directly if you need further assistance.




GO BACK