Reliability of Mass Notification Systems

Mircom’s FleX-Net™ MNS / ECS Solution Uses Layered, Modular Delivery Methods To Increase Reliablility and Survivability

OpenGN & Mass Notification
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Your mass notification system needs to be reliable if it is to be effective.

Relying on just one form of message delivery can lead to big problems if that delivery method is knocked out during an emergency. Having layers of communication ensures redundancy, if one or more systems go down you can still send messages through the remaining systems.

The roots of the layered, modular approach to mass notification systems goes back to the 1950's.

History of the Layered Delivery Approach

In the 1950's, federal governments across North America realized that multiple delivery methods or modalities for fast and efficient messages regarding imminent threats required the cooperation of local broadcasters.

In the USA for example, the CONELRAD (Control of Electromagnetic Radiation system in cooperation with local broadcasters) system was implemented. It utilized two modalities, Television and Radio. CONELRAD evolved into the Emergency Broadcast System (EBS) and the Emergency Alert System (EAS).

After September 11, 2001 federal governments across North America realized that EBS and EAS had specific weaknesses. For example; targeted individuals weren’t always within range of an operating radio or a Television.

The Rise of Web Based Delivery Methods

The general consensus from federal emergency management professionals is that the use of layering multiple forms of communication such as mobile phones, television and radio would provide the most reliable solution.

For example, in 2006; as part of the emergency broadcasting evolution, the Commercial Mobile Alert System, (CMAS) was developed as another modality to leverage to delivery of fast and efficient messages to the public via mobile phones.

In addition to mobile phones we also have laptops and tablets that can access social media services such as Facebook and Twitter.

A comprehensive web-based multi-modal net-centric alerting solution would utilize social media, tablets and smart phones as one layer of broadcast media dependant on the Information Technology portals available.

But we also know that web based notifications often will not provide the desired level of survivability especially during heavy weather conditions such as hurricanes and severe snow storms.

The Need For Delivery Methods With Higher Survivability

Since this presents a serious problem, the layered approach requires that we leverage the higher reliability systems such as UL/ULC listed fire alarm / emergency communication systems.

The higher reliability layer consists of the use of fire alarm / emergency communication systems.

These systems provide live and pre-recorded intelligible voice messages via interior and exterior hardwired and supervised speakers and visual strobe signal appliances such as provided with the FleX-Net solution.

The Mircom FleX-Net / OpenGN solution enables facilities to build on existing communication infrastructure and therefore offer the following:

  • In-building delivery methods such as emergency voice and visual strobes
  • On-campus delivery methods such as High Power Speaker Arrays (HPSA) for exterior intelligible voice paging
  • Targeted recipient delivery methods such as smart phone SMS text, e-mail and PC-pop ups via open protocol integration with the client’s DRMNS vendor of choice

Mircom's Emergency Communication Solution

Mircom can provide you with a code compliant, reliable, flexible and open mass notification system.

Mircom has the industry experience and the complete solution to reliably protect your people and buildings.

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