Please check the MD-XXXX and the panel model. Our TX3-256 panels are not compatible with traditional IP module. Few interim changes had to be made on all TX3 panels to... read more →
Video/GUI issue: Ensure that the Video screen saver is of the same format as the TXTOUCH’s default screen saver and that the resolution of the video-screensaver is the same resolution... read more →
Since the TXTOUCH unit is network connected via RS485, you must tell it to update its tables from the telephone card. From this please go directly to the unit, open... read more →
Wrong admin password: Under “ More Options” folder, ensure that the configurator’s admin password is the same as the admin password of the TXTOUCH’s unit. For more information, please see... read more →
Yes, this can be done within the “More Options” menu. Complete all requirements for email outgoing messaging and ensure that all tenants’ records have email accounts for full functionality. For... read more →
Yes, you simply go to advance>>”more Options”>>Resident Groups to separate the tenants into groups. Ensure that the tenant’s records are organized via dial codes. For more information, please see Instruction... read more →