- Verify Hub RS485 communication with the TX-CX-A-8 panel. Light indicator should be double green flashing, ( indicating communicating with Lockset and controller);
- If previous is true, then relocate the lockset near the Hub. Fresh scan. When you see the lockset, right-click and sync;
- Relocate the HUB to be line-of-sight to lockset for continuous operation;
- Verify that Lockset has sufficient battery power;
- Verify that no EMI devices ( vending machine, 2.5GHz telephone system) are not within 0-25 feet of the Lockset;
- Verify that Lockset is properly installed and safely powered;
- Verify that the HUB is a maximum of 50 ft and separated by a maximum of 2 construction drywall walls;
- If you do not see the lockset with your RF dongle, position the laptop in front of the lockset and sync unit;
- Verify that the Hub is LED flashing Red/Green;
If not, then verify wiring ( you should see and sync with the HUB);
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