WHY CHOOSE MIRCOM?
Turning a small business into a big one is not easy. As a business owner, you want to make a mark in your industry, provide a great offering of innovative products and services, maintain sustained growth, and of course, exceed your customers’ expectations with everything you do.
ACCESS TO INDUSTRY LEADING TECHNOLOGY
From small multi-unit residential apartments, to commercial office towers or institutional facilities, Mircom offers a wide range of Intelligent Building Solutions to meet any requirement.
Being in close proximity to a Mircom ES location will allow you to always be in the know about new product launches and updates and will give you a chance to provide your feedback on anything that you feel would benefit the marketplace.
Mircom solutions meet global codes and standards:
- Underwriters Laboratories (UL)
- Factory Mutual (FM)
- City of Chicago Certification
- Industry Canada
- Federal Communications Commission (FCC)
BUSINESS AND TECHNICAL SUPPORT
Mircom ES locations support “parts and smarts” – the labour component of using our services and technical staff.
Our technicians do verification and programming, and additionally, provide in-house technical support for our ESDs in the market if they have issues or require some assistance with something more technical than they are currently able to do.
We are able to locally support ESDs both in the field and/or via phone calls without them having to contact our HQ.
Mircom ES and ESD branches share the common goal of bringing the right products to customers and exceeding their expectations in everything we do.
We know that our ESDs have fantastic customer service; however, we are here to help if any problems should arise.
For instance, if a customer or an end user calls a Mircom ES office and says they need support and are not getting it through our ESD correctly, we will support the customer until the situation is rectified. This builds our strength locally and is beneficial for both Mircom and our ESDs.
INDUSTRY LEADING SALES & SERVICE SUPPORT
Mircom ES locations provide sales and service support, including:
- Project consultation
- Equipment design and supply
- CAD project drawings and documentation
We also offer 24/7 emergency support for your peace of mind.