Please verify the firmware in the new board and download the correct configurator respectively: Panel ModelOld firmwareOld ConfiguratorNew firmwareNew configuratorFX-3318V2.0.X2.0.43V3.0.203.0.4FX-3500v2.0.432.7.10V3.0.203.0.4FX-3500v1.7.72.8.7V3.0.203.0.4
Communication Signal/Noise issue (see U5 below) for RS485 ; Ensure that Network cabling have proper one-to-one pin assignments as per T568A or T568B pin outs; and Ensure that the network... read more →
Ensure that the full configuration and updated time and date has been individually sent to the panel upon firmware update or after schedule update; Ensure that the access point’s “auto-unlock... read more →
Set the date/time for the panel to today’s time and date from the monitoring section; The unit did not receive its full configuration file. Individually send the full file to... read more →
Controller registries of last update entries are not registering- communication issue. Verify that you properly connected the RS485 line to each panel units and that no lines are crossed; Ensure... read more →
Use dipswitch setting on back of the HUBs to RS485 configure the HUBs, press refresh; NOTE: Use dipswitches for the HUBS to organize the RS485 HUB addresses;