Mircom, (collectively, “Mircom”, “MGC”, “Mircom Group of Companies” or “we”) respects your privacy and is committed to protecting the personal information you provide to us. We would like to share with you the following principles that govern our privacy practices. This privacy statement describes the information we collect through our products and services, how this information is used, and how you may opt-out of this collection. By using our products and services, you consent and agree to the information collection and practices described in this policy.

Mircom is a wholly owned subsidiary of Mircom Technologies Ltd. However, it is important to understand this privacy statement is separate and distinct from the policies of Mircom Group of Companies and Because Mircom Group of Companies is a global company, your personal information may be shared with other Mircom Group of Companies offices or subsidiaries around the world. This statement may be superseded by specific program-level documentation or agreements between you and Mircom Group of Companies.


Throughout this policy, we refer to information that personally identifies you as “Personal Information” or “Sensitive Personal Information.” If you give us Personal Information about somebody else, such as a spouse or work colleague, you must have that person’s permission to do so.

In addition, Mircom Group of Companies may collect “Non-Personal Information” about your Mircom Group of Companies product and network.

Personal Information is any information that can identify you as an individual, such as your name, postal or email address, phone number, occupation, or personal interests. Sensitive Personal Information is any information that would permit access to your financial account, including account number, credit or debit card number, in combination with any required security code, access code or password. For purposes of this privacy statement, Sensitive Personal Information is included in the references to Personal Information.

Non-Personal Information is any information that is not personally identifiable, such as information about network devices, web page requests and browser type.


We collect information, including Personal Information, about you in a variety of situations, including when you:

Register with Mircom Group of Companies for an account
Use certain features of Mircom Group of Companies Group products or services, including our brand web sites Mircom, Secutron

  • Request service and support for Mircom Group of Companies Group products or services
  • Register to attend a seminar
  • Participate in an online survey
  • Ask to be included in an email or other mailing list
  • Submit an entry for a promotion
  • Provide your Personal Information to Mircom Group of Companies Group for any other reason

In many instances, you may browse the Mircom Group of Companies Group websites anonymously. When you arrive at the Mircom Group of Companies website, we record your IP address (the Internet address of your computer) to give us an idea of which parts of the website you visit and how long you spend there. We do not link your IP address to any Personal Information unless you have registered with us and logged in using your profile.

Access to certain Mircom Group of Companies web pages, services, products and activities requires a login and a password. It is your responsibility to maintain the confidentiality of your login and password information.

From time to time, Mircom Group of Companies receives personal information from our business partners and vendors. Mircom Group of Companies only uses this information if it has been collected in accordance with privacy practices consistent with this Privacy Statement.


Mircom Group of Companies uses your Personal Information in connection with products and services, to respond to requests, to provide specific marketing materials you have requested, and when we have your permission. For example, Mircom Group of Companies may use your Personal Information to:

Keep you up to date on the latest product announcements, software updates, software upgrades, system enhancements, special offers, and other information. This may occasionally include information from other technology companies about products and services that can add value to your Mircom Group of Companies products.

  • Provide support and assistance with products and services.
    Contact you as part of our customer satisfaction surveys or for market research purposes.
  • Process your orders.
  • Create anonymous data records or aggregations of data, to perform statistical analyses and for other purposes, by omitting or removing information (such as your name) that makes the data personally identifiable to you.

Any Sensitive Personal Information that you provide will only be used to implement the specific activity or event it was submitted for and will then be destroyed in accordance with company policies.


Mircom Group of Companies may share your information with Mircom Group of Companies-owned business entities around the world. We occasionally hire other companies, agents or contractors to perform services on our behalf, such as processing credit card transactions, hosting websites and providing customer support. These companies are not permitted to use your Personal Information except for the purpose of providing the services we request of them. The third parties we may need to share your information with include our business partners (for instance, as part of a joint sales promotion or to pass sales leads to one of our distribution partners); service vendors; shipping companies; and postal and government authorities (such as Customs authorities).

We will also disclose your Personal Information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or our websites.


We will always tell you before we collect any Personal Information and inform you of the purpose of the collection. We will ask for your consent before we use or share your information for any purpose other than the reason you provided it or as otherwise provided by this policy. In order to let us know your preferences, we will require an action on your part, such as checking the appropriate option, to indicate your consent.


Like many websites, Mircom Group of Companies uses technologies, such as cookies and web beacons, which allow us to make your visit to our website easier, more efficient and more valuable by providing you with a customized experience and recognizing you when you return.

A cookie is a small data file transferred by a website to your computer’s hard drive. Mircom Group of Companies’ website sends cookies when you visit it, make purchases, request or personalize information, or register yourself for certain services. A cookie cannot read personal data off your hard disk or read cookie files created by other sites; indeed, the only personal information a cookie can contain is information you supply yourself. Accepting the cookies used on our website may give us access to information about your browsing behavior, which we may use to personalize your experience and track user traffic patterns. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information.

Cookies are typically classified as either “session” cookies or “persistent” cookies.

Session cookies do not stay on your computer after you close your browser.

Persistent cookies remain on your computer until you delete them or they expire.

You may browse most of Mircom Group of Companies’s website without accepting cookies from Mircom Group of Companies, however, some website functionality may be lost by disabling cookies on your computer. Other Mircom Group of Companies web pages, particularly those which require a login and password, require cookies and cannot be used when you have disabled cookies in your browser.

Mircom Group of Companies may also use customized links or other similar technologies to track email links that you click. We may associate that information with your Personal Information in order to provide you more focused e-mail communications or purchase information. Each e-mail communication includes an unsubscribe link allowing you to stop delivery of that type of communication.

If you prefer not to receive cookies while browsing our website or via HTML-formatted emails, you can set your browser to warn you before it accepts cookies or refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser.


If you are a registered user, you may change your Personal Information at any time by visiting You may request deactivation of your Mircom Group of Companies account or any of your Personal Information held by us by sending an email to marketing at mircomgroup dot com.

If you choose to deactivate your account, where permitted by law we will retain in our files some of your Personal Information to prevent fraud, resolve disputes, troubleshoot problems, enforce our Terms of Use, respect your opt-out preferences, and comply with legal requirements.


Mircom Group of Companies safeguards the security of the data you send us with industry-standard physical, electronic, and managerial procedures. When appropriate, Mircom Group of Companies websites use SSL-encryption to enhance the security of sensitive data transmissions. Inside Mircom Group of Companies, data is stored in controlled servers with limited access. Your information may be stored and processed in the United States or any other country where Mircom Group of Companies, its subsidiaries, affiliates or agents are located.

While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us over an unsecured Internet connection. We therefore urge you to take every precaution to protect your personal data when you are on the Internet.

Some ways to protect your personal data include changing your passwords often, using a combination of letters and numbers in passwords, and making sure you use a secure browser. In addition, be aware of phishing attacks, which attempt to steal consumers’ personal identity data and financial account credentials. “Phishers ” use ‘spoofed’ e-mails to lead consumers to counterfeit websites designed to trick recipients into divulging sensitive personal information such as credit card numbers, account usernames, passwords and social security numbers. Mircom Group of Companies will never send an email asking you to provide or confirm Sensitive Personal Information. If you receive a communication such as this, please immediately forward it to and immediately delete it from your computer.


Mircom Group of Companies’ website contains links to third party websites, some of which may be co-branded with the Mircom Group of Companies logo. However, these websites are not operated or maintained by Mircom Group of Companies, and Mircom Group of Companies does not share your Personal Information with these websites and is not responsible for their privacy practices. Your use of any third party website is at your own risk.

Although we choose our business partners carefully, Mircom Group of Companies cannot be responsible for the privacy practices of websites operated by third parties that are linked to from our site. Once you have left our website, you should make a practice of checking the applicable privacy statement of the third party website to determine how they will use any information they collect from you.


This document was last updated on July 20, 2011. Mircom Group of Companies Group may amend this privacy statement from time to time, and at any time. We will post a notice on our website news page for 30 days whenever this Privacy Statement is materially changed. Your continued use of the Mircom Group of Companies website after any change will signify and confirm your assent to those changes.


We do not guarantee error-free performance under this Privacy Statement. We may not always catch an unintended privacy issue, despite our efforts to do so. Accordingly, we welcome your feedback regarding any privacy concerns that you may have, including how we can improve our products and services. We will use reasonable efforts to comply with this Privacy Statement and will take prompt corrective action when we learn of any failure to comply with it. We will not be liable for any incidental, consequential, or punitive damages relating to this Privacy Statement.