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How do I know how many devices I need? / Is there a quoting tool?

A certified dealer or Mircom representative will be able to assist you in selecting the appropriate number of products to maintain high quality service. The size of the facility and... read more →
  • January 24, 2019

How do I run a report?

To run a MiCare report, follow these steps: Log in to the web admin portal. Choose reports. Set up filters as required and run the repor
  • January 24, 2019

How do I add a new resident and give them a pendant?

To add a new resident to MiCare and then set them up with their own pendant, follow these steps: Log in to the admin portal from your web browser. Select... read more →
  • January 24, 2019

How do I access the dashboard?

To access the MiCare dashboard, follow these steps: The dashboard is a menu item from the landing page web address of the server. Only the Firefox web browser fully supports... read more →
  • January 24, 2019

Can I access the dashboard remotely?

Yes, you can access the dashboard from virtually any device that has access to the internet network.
  • January 24, 2019

What do I do when a device doesn’t check in?

Please contact technical support, and a certified Mircom representative/technician will be able to troubleshoot check-in issues for each device in the network/facility. Toll-Free: 1-888-MIRCOM5 (1-888-647-2665) International: 905-MIRCOM (905-647-2665) Email: [email protected]
  • January 24, 2019
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