Please make sure your configurator software is up to date. Download the latest TX3-Configuratoion and Monitoring software from our website. Turn off all your firewalls, moreover, uninstall all third-party anti-virus... read more →
Before replacing to new panels, please make sure: None of the existing panels in your network are TX3-version 1 models (MD-951; MD-934; MD-955). All panels must be upgraded to version... read more →
Mircom had to perform interim changes in all TX3 panels to overcome supply chain issues which were caused due to pandemic. The TX3-256 models will require: A separate IP-256 module,... read more →
Please check the MD-XXXX and the panel model. Our TX3-256 panels are not compatible with traditional IP module. Few interim changes had to be made on all TX3 panels to... read more →
Communication Signal/Noise issue (see U5 below) for RS485 ; Ensure that Network cabling have proper one-to-one pin assignments as per T568A or T568B pin outs; and Ensure that the network... read more →
Ensure that the full configuration and updated time and date has been individually sent to the panel upon firmware update or after schedule update; Ensure that the access point’s “auto-unlock... read more →