If you bought the panel through a distributor you need to go to them for the RMA process. If you do not have their contact information you can search for it here. If... read more →
You always RMA the access control unit to the same distributor you bought it from. If you bought the panel through a distributor you need to go to them for the RMA... read more →
Please contact our sales team for the requirements of our preferred dealer program.
Ensure that only one administrator is using his/hers database to update the network and not more than one administrator. If you have administrators with two separate databases, then please perform... read more →
Do you keep geting the following error message? Object reference is not set to an instance of an object “_” Follow the steps below to fix this error: Disconnect the... read more →
It is blank by default. Leave the password field empty and click log in.