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Does NC-2000 come installed with a backup battery?

No, however Mircom does offer the backup battery (NC-PBAT) as an optional / additional purchase.
  • January 24, 2019

Does the MiCare system have any certifications?

Yes, the entire MiCare system is ETL Listed to UL1069 and UL2560, FCC/IC and CSA (C22.2 No.205) standards.
  • January 24, 2019

TXTOUCH is stuck at 100%?

Video/GUI issue: Ensure that the Video screen saver is of the same format as the TXTOUCH’s default screen saver and that the resolution of the video-screensaver is the same resolution... read more →
  • January 24, 2019

I RS485 connected to the TXTOUCH via another Access Control panel and “sent” the full configuration to the TXTOUCH. The TXTOUCH system did not update its tenant’s list?

Since the TXTOUCH unit is network connected via RS485, you must tell it to update its tables from the telephone card. From this please go directly to the unit, open... read more →
  • January 24, 2019

I am IP connected to the TXTOUCH and yet I cannot gain access to the TXTOUCH unit via the configurator?

Wrong admin password: Under “ More Options” folder, ensure that the configurator’s admin password is the same as the admin password of the TXTOUCH’s unit. For more information, please see... read more →
  • January 24, 2019

Can you configure the an email response pre-set for visitor-to-tenant communication?

Yes, this can be done within the “More Options” menu. Complete all requirements for email outgoing messaging and ensure that all tenants’ records have email accounts for full functionality. For... read more →
  • January 24, 2019
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