The lockset is not communicating with the HUB to validate the request of entry: Establish hub-to-lockset communication with the device via: Changing out the batteries and or re-syncing the HUB... read more →
Verify that the card encryption type is checked off within the configurator access point’s configuration; Ensure that the board’s signal ground is stable; Ensure that the DATA0 and DATA1 is... read more →
Upload the encryption key before you can create a configuration file and connect to the HUB(s) and Locksets;
Connect to the panel using the default level 3 passcode of 9999. Once connected go to: Monitoring. Right click on the Access Control System. Set Passcode. Enter the old and... read more →
You can either purchase directly from us by contacting our sales team or through one of our distributors. Give us a call at 905-660-4655 or visit our Where to Buy page for... read more →
We have a three year manufacturer warranty from the date of purchase. However, if the cause of the damage was feasible site neglect then your warranty can be void. You... read more →