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TXTOUCH screen has “blue screen Of Death”

Data fragmentation issue: OS drivers are corrupted from Environmental effects and wear and tear; Replace CFAST.
  • January 24, 2019

The LCD screen corresponding to the 8-line Telephone access ( TX3-8U) is barely visible?

Temperature issue: The Lithium Crystal Display is freezing up. Ensure that the system has and inside heater ( on a different power supply) has been installed within the TX3-8U/C unit.
  • January 24, 2019

When connected to the TXTOUCH via the configurator, The event viewer indicates, upon configuration file transfer that the database is full at 200 records?

Dipswitch #7 issue: telephone panel at the TXTOUCH: At the TXTOUCH, open the unit. Press the Black button to soft-shutdown the system; Positioned at the top right general area, on... read more →
  • January 24, 2019

OVHD door entry system always has problems ( 20% issues/80% success) during morning and evening hours for visitors trying to get in along with high “unknown card reads” during these times?

ground issues: ( unbalance line loads) Isolate all Telephone, Access control and Elevator Restriction power supply system from the elevator supply system; and Isolate all communication and shield ground points... read more →
  • January 24, 2019

One person in a block of users is having issues giving authorize access opening the door via DTMF?

European Phone with different Dual Tone separation-resolution issue: Tell client that all N.A phones must be FCC compliant; OR Use international analog/VOIP converter with new VOIP service to reconvert DTMF... read more →
  • January 24, 2019

When placing a call, there is a high static sound on the line?

Continuity issue: Verify the demarcation patch point is causing the issue and then re-punch-down;
  • January 24, 2019
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