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When placing a call via ADC, the line would disconnect. Sometimes it allows to dial out and other times it dials partially?

Line load issue: do the following: Remove all the telephone units connected to the single Tip and Ring Line: Problem is resolved: verify what unit is overloading the system and... read more →
  • January 24, 2019

High Telephone line noise with missing door opening via “DTMF” issues and causing terrible audibility from the visitor to the tenant?

Tip and Ring Bi-directional signalling is not differential or in-ground current noise issue: Install a 0.1 Micro farad capacitor in series to the Tip. Then line test: If the signal/noise... read more →
  • January 24, 2019

AM Radio is being heard on the telephone line?

AM carrier is coupling on the ground lines ( Tip and Ground) and then demodulated via the telephone bridge . The following should occur: Verify that board has the current... read more →
  • January 24, 2019

The TXTOUCH 22” screen keeps going black, where no image is present on the screen with exception to the Mouse marker?

TXTOUCH screen is not receiving enough power caused by the following: The voltage, at the TXTOUCH input is below voltage. Increase the voltage by adjusting the adjustable power supply to... read more →
  • January 24, 2019

What qualifies a solid ground point?

A solid ground point is a 6 AWG stranded ground wire feeding a room and coming from the building’s bond point ( Building bond- a point where all building corners... read more →
  • January 24, 2019

The TXTOUCH unit is exhibiting “ error 0” and is not dialing out?

There is a short between the A+ and the B- connection to the RS485; Check the lines; Camera supply ( on board) is deregulating the 5V DC DC Converter. Remove... read more →
  • January 24, 2019
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