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Jan 24

The TXTOUCH 22” screen keeps going black, where no image is present on the screen with exception to the Mouse marker?

  • January 24, 2019
A

The TXTOUCH 22” screen keeps going black, where no image is present on the screen with exception to the Mouse marker?

  • TXTOUCH screen is not receiving enough power caused by the following:
    • The voltage, at the TXTOUCH input is below voltage. Increase the voltage by adjusting the adjustable power supply to the required 24 VDC voltage;
    • The 120VAC power feed to the Power module is reversed. Change out the power module and ensure that that the hot of 120VAC is properly tide the right side; and

TXTOUCH’s power module is damaged from generator testing. Replace the power module and protect the TXTOUCH by installing a UPS.

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