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What is an access level?

The user access level defines the ability to have authorized access through a restricted point or area. Access levels can be found within the left GUI pane.
  • January 23, 2019

How do I know what encryption type is a card?

You connect a card access panel up with a reader type ( compatible to the unknown card) then check one box at a time then swipe to see if you... read more →
  • January 23, 2019

Why is it that my configuration updates were there but now are gone?

Ensure that only one administrator is using his/hers database to update the network and not more than one administrator. If you have to administrator with two separate databases, then please... read more →
  • January 23, 2019

What is the default passcode (Level 3) to get into the programming?

“3333” is the installer’s code for configuration changes to be allowed. Note: to get to the installer’s level, the client must first dial “9999”
  • January 23, 2019

I forgot my level 3 passcode for programming. What should I do?

Send an email to Mircom Technical Support at [email protected] with the following info: Panel Model Panel ID Contact info for the person who is handing the programming for the panel... read more →
  • January 23, 2019

What is the default password to log into the configurator software?

It is blank. Leave the password field empty and click log in. Note: : all user privileges such as administrator, manager and operator have no set default passwords. From this... read more →
  • January 23, 2019
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