This is likely caused by Line Noise. To fix this, check the following: Verify that all units have proper RS485 connections and that no stubs are used on the RS485... read more →
Ensure that the Card Access panel has a TX3-IP module board installed on the main control board; Connect the panel to the network; Port forward the panel’s IP address and... read more →
Verify Hub RS485 communication with the TX-CX-A-8 panel. Light indicator should be double green flashing, (indicating communicating with Lockset and controller); - If previous is true, then relocate the lockset... read more →
The lockset is not communicating with the HUB to validate the request of entry: Establish hub-to-lockset communication with the device via: Changing out the batteries and or re-syncing the HUB... read more →
Verify that the card encryption type is checked off within the configurator access point’s configuration; Ensure that the board’s signal ground is stable; Ensure that the DATA0 and DATA1 is... read more →
Upload the encryption key before you can create a configuration file and connect to the HUB(s) and Locksets;